Financial Policy

Thank you for choosing Alaska Digestive and Liver Disease, LLC for your healthcare needs. We are committed to providing you with the best possible medical care. Prior to your scheduled appointment, please call your insurance company for your benefit coverage. The following information outlines your financial responsibilities related to payment for professional services.


Patients are responsible for any charges incurred on the account resulting from treatment provided. Any balance due must be paid 30 days from the date of service, unless you have contacted our billing office (907)-569-1333 to make payment arrangements.

Returned Checks – A $35.00 charge will be added to your account for any check returned by your bank for any reason. This will be in addition to charges made by your bank.

No show, Canceled, and Rescheduled services – As a specialty provider our office visits schedule several weeks out, we also perform a large volume of procedures which require considerable time and resources to perform. Please be considerate of your fellow patients and our office staff and allow at least 2 business days’ notice for cancellations/rescheduled office visits and 4 business days for procedures. Our office reserves the right to charge patients that do not provide us with the appropriate notification in cancelling/rescheduling the appointment. Our policy is to charge $50.00 for missed office visits and $100 for missed procedures.

Collections – We utilize a collection agency for past due/unpaid accounts over 90 days from the date of service or last payment received. If there are any issues with your account, please contact our office with questions and/or concerns. If there was an insurance issue that was not discussed or resolved prior to your account going to collections, you are responsible for the bill.


As a courtesy, our office will bill your primary and secondary insurance for you. We cannot bill your insurance company unless you give us your correct insurance information. Please understand that your medical insurance is a contract between you and your insurance company. We are not party to that contract. Patients are responsible for knowing their coverage limitations and benefits. The billing office cannot guarantee payment for services or quote benefits from your health plan.

• Referrals and Pre-Authorizations – Our billing office will attempt to obtain a referral or pre-authorization if your plan requires one. If you choose to be seen prior to receiving the referral or authorization, your insurance may not pay for your appointment.

• Procedures – If you receive services at Alaska Digestive Center you will receive a separate bill with a charge for the facility and a separate bill for the physician’s time. You may also receive separate bills for anesthesia and any laboratory or pathology services. If your procedure is performed in the hospital you will receive separate bills from the hospital.

• Helpful Information – You are responsible for your bill whether your insurance pays or not. To assist you in finding benefit coverage for your plan, call your insurance company with the following information: Provider Name, Provider tax ID if available, and Procedure(s) to be performed.


Patients without insurance will be required to make a deposit at the time of service. New patients are required to bring

$250; established patients $175, and colonoscopy procedures are $1029, and Upper Endoscopy $716. If there is a balance remaining you will receive a statement.


  • "Doctor McClendon was really helpful, knowledgeable, and friendly. I'm really impressed with this clinic. Thank you. Front desk staff was really helpful and respectful as well."
    ErinB V
  • "Dr. Molloy's staff has always gone above and beyond to help expedite my care and referrals. Keep up the great work!"
    Dan R
  • "From my first phone call to his office and subsequent video conferencing with Dr. McClendon did I realize that I had got the right Doctor. My interaction with his staff and him were amazing. For a person that is anxious and reluctant to go to doctors, they made me feel at ease."
    Tim F